I am unable to read a Motorola ION using Radio Management

I am unable to read a Motorola ION using Radio Management 2.126.157.0. Initially I had problems for the PC to recognize the radio, after installing the drivers, I see that the PC is recognizing the radio. However, after setting the job, RM is left waiting for the radio.

It is possible to configure MOTOTRBO ION radios using Radio Management. However, these radios will require a once-off configuration update to allow this. 

By default, ION radios can only be configured using Radio Central. While this might be okay for most customers, some may prefer to maintain their configuration data on their own metal.

1. To do this, first start and log into Radio Central (Radio Central Commercial Client).
2. Select the configuration used for the radio(s) you want to manage in Radio Management.
3. Open the configuration to edit it and go to the Network set.
4. Set Programming Connection to On-premises and Cloud.
5. Save the set and go back to Radio View (button top right).
6. The Modified column will have a purple dot, next to the radio(s) you've just changed this setting on.
7. This is optional but you can select the radio(s), right-button click then select Analyse from the content menu. This will check the configuration for any errors. If all is good, the Analyze Results (bottom right) will be green.
8. Right button click (once more) on the radio(s) in question and select Schedule Job.
9. In the popup, select Write and optionally tick Force immediate update. If force immediate update is not ticked, the user will be prompted to install an update. If ticked, the radio will download and install the update then reboot with no user intervention required. If you use the latter you will need to read and accept the warning.
10. Make sure the radio is connected to the internet, either via mobile data or Wi-Fi.
11. Wait for the write jobs to become complete.
12. Connect the radio to the PC hosting Device Programmer using either PMKN4265A or PMKN4230A (yes, both cables will work).
13. When connecting for the first time, Windows will not recognise the radio. ION does not use the same driver as the other MOTOTRBO radios. Windows ought to have drivers to support ION, if not you may need to go to Device Manager and update the drivers for the devices listed under Other Devices. When connecting through USB, transmit and receive functionality is disabled.
14. Once the drivers are installed, the radio can then be read and written just like any other MOTOTRBO radio. 

The ION shows up in Device Manager as a Remote NDIS based Internet Sharing Device

Once setup for On-premise, the ION can be read and written like any other MOTOTRBO radio

If you plan to use Wi-Fi for programming and the Device Programmer host is not in the same subnet as the Access Point(s) (or you want broadcast messages), you should also add the FQDN or IP address of the Device Programmer host to the Wi-Fi Network set of the radio configuration. The user will still need to connect to the Wi-Fi network if not done already (or you can enroll it using your MDM, if you have one).

SWLABR. ION does not currently support OTAP over RF so other than Wi-Fi, your only other option would be to use mobile data and a VPN. Since ION uses Android, you can use your own PPTP;  L2TP or IPSec solution.